Frequently asked questions
How do I get the ashes to you?
You will need to send us the ashes once you have ordered the memorial. Full instructions can be seen here.
How long does the memorial process take?
Once you have sent us the ashes, we will hand blown the memorial within 5-10 days of receipt of the ashes. We will then ship the memorial via tracked delivery to your designated address.
How much ashes do you need?
We only require a Tablespoon of ashes per order. We only use a small amount, as this produces the best visuals within the glass. Any remaining ashes are returned with your memorial.
How durable are the glass memorials?
We only use the highest quality Barium glass, which we melt ourselves here in our furnace. The glass is extremely durable, however the memorial needs to be treated with respect and care, as damage can happen, as with all glass items.
Do you do custom commissions?
Absolutely. If you would like to discuss a customised piece of work then please contact us at: info@stuartwiltshireglass.co.uk